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客服人員

電話
nicxxx
地區台北市 中山區
時間合作模式：長期配合
4/20
線上客服兼職
客服工作
短期工讀
1. 其他   2. 其他   3. 有   4. 台北市,中山區  
描述： 1. 行政助理   2. 室內設計   3. 需要細心. 能自我管理. 肯學習  
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客服人員

電話
林〇生
地區桃園市 桃園區
時間合作模式：長期配合
4/18
線上客服兼職
客服工作
短期工讀
1. 文字客服   2. 電子商務   3. 沒有   4. 桃園市,桃園區  
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客服人員

Conxxx
地區台北市 信義區
時間合作模式：單次配合
4/17

搶先接洽

線上客服兼職
客服工作
短期工讀
1. 文字客服   2. 教育學習   3. 2025/05/01 12:00 - 18:00   4. 有   5. 台北市,信義區  
描述： 1. Toko is hiring a part-time Customer Support Specialist for May (20–30 hrs/week) Toko is a mobile app that helps people become fluent in English through daily conversations with AI. Toko has 4.9 stars in the Taiwan App Store from over 15,000 reviewers, with many expressing gratitude for our top-notch support. We take user feedback seriously, often putting users first. We are seeking an A-player who is eager to bring the same level of excellence to our small but mighty team. What you will do: 1. Develop an in-depth knowledge of the Toko app 2. Field customer inquiries ******** LINE, ******** , and email within 1 business day, in Traditional Chinese and English – making users feel heard, valued and supported 3. Provide assistance with questions, directing users to FAQ when applicable 4. Help users troubleshoot, requesting additional information and reporting bugs over Slack in English when unable to reach a resolution 5. Summarize and share user feedback & requests over Slack in English, asking followup questions to better understand user needs when applicable 6. Respond to reviews in the App Store and Play Store 7. Collaborate with our Taiwan-based Customer Relations Manager and US-based co-founders to troubleshoot and address user needs Requirements: - Bilingual in Mandarin (native level) + English (C1 or above) - Excellent written communication skills in both Mandarin & English - Highly empathetic and patient - Strong problem-solving skills & tech savviness Bonus: - Prior experience in customer service/support - Willingness to work on weekends Location: Remote Hours: 20-30 hours/week in the month of May, with a bulk of the load on Mondays. How to apply: Please complete simulation exercise here (should take no more than 20-30 min): https://tokotutor.typeform.com/to/W3Vpei79#source=pro360  
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客服人員

Conxxx
地區台北市 信義區
時間合作模式：單次配合
4/17
線上客服兼職
客服工作
短期工讀
1. 文字客服   2. 教育學習   3. 2025/05/01 13:00 - 18:00   4. 有   5. 台北市,信義區  
描述： 1. Toko Tutor is hiring a part-time Customer Support Specialist for the month of May! Toko is seeking a part-time Customer Support Specialist for the month of May. Toko is a mobile app that helps people become fluent in English through daily conversations with AI. Toko has 4.9 stars in the Taiwan App Store from over 15,000 reviewers, with many expressing gratitude for our top-notch support. We take user feedback seriously, often putting users first. We are seeking an A-player who is eager to bring the same level of excellence to our small but mighty team. What you will do: 1. Develop an in-depth knowledge of the Toko app 2. Field customer inquiries ******** LINE, ******** , and email within 1 business day, in Traditional Chinese and English – making users feel heard, valued and supported 3. Provide assistance with questions, directing users to FAQ when applicable 4. Help users troubleshoot, requesting additional information and reporting bugs over Slack in English when unable to reach a resolution 5. Summarize and share user feedback & requests over Slack in English, asking followup questions to better understand user needs when applicable 6. Respond to reviews in the App Store and Play Store 7. Collaborate with our Taiwan-based Customer Relations Manager and US-based co-founders to troubleshoot and address user needs Requirements: - Bilingual in Mandarin (native level) + English (C1 or above) - Excellent written communication skills in both Mandarin & English - Highly empathetic and patient - Strong problem-solving skills & tech savviness Bonus: - Prior experience in customer service/support - Willingness to work on weekends Location: Remote Hours: 20-30 hours/week in the month of May, with a bulk of the load on Mondays. How to apply: Please complete simulation exercise here (should take no more than 20-30 min): https://tokotutor.typeform.com/to/W3Vpei79#source=ftitfb  
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